Refund Policy

We render the best quality medications to the customers that are manufactured by the topmost reputed pharmaceutical manufacturers in the world. The medicines sold on the website are sold are FDA approved. Customers residing in Germany and other countries of the world can easily order the medicines on the website and get them at their doorstep. We have got many happy customers worldwide and are continuing to serve them with the best quality products.

However, at times, due to some unfortunate incidents, we also grant a refund to the customers. The refund is given to the customers under circumstances such as:

  • If the customers receive damaged parcel
  • If the product in the parcel have crossed expiry dates
  • If the customer receives wrong medications in the parcel by mistake
  • If the customer does not receive the parcel or it is delivered to the wrong address

If the customer gets damaged or wrong products, then they need to send photos of the parcel to claim the refund. It is part of the refund process through which the verification of the claim will be done and the process is completed quickly. The customer also has to fee the accurate address from their side so the chances of such error do not occur. The customer care team of the website will either arrange for a complete refund or re-ship the consignment to the customer, based on their choice. Please note that the delay in processing due to any natural calamities or the Covid-19 pandemic will not be eligible for any refund.

Shipping Policy

Modafinil-Kaufen-Deutschland.com has an enthusiastic team of dedicated people who has intricate knowledge of the shipping chain worldwide. The team takes care of all the queries and issues related to the shipment of the products and ensures seamless and timely delivery of the package. The products are being shipped by the website through express shipping service. It takes around 7-10 working days for the parcel to be shipped and transported across the world. The time that is taken to ship the packages from Deutschland takes a few working days. The shipping fee that is charged by us is minimal. For a few selected products, the shipping is done free of cost. We also have a periodical free shipping offer which you will get to know once you visit our website regularly.

The shipping policy is created by us to have complete transparency and understanding the shipping process completely by the customers. That is why it is asked to the customers to go through the shipping policy of the website. You can also connect to the customer care department of the website if you get stuck with any shipping issues. You can also subscribe to the email notifications of the website to get new information regarding discounts and shipping regimens. The customer is also provided a tracking code by the website which enables them to track the shipment and know the exact delivery status of the package.

Privacy Policy

We fully comprehend the gravity and seriousness of the online phishing and fraud that takes place, harming one’s virtual identity. Thus we have taken some firm steps to ensure customers’ better experience with us. To eradicate the fear of third-party access that customers have during online shopping is being taken care of by us. For concreting our security measures, we have installed the most advanced system called Secure Socket Layer or SSL. It seals the vital information given by the customers at the time of purchasing the products and prevents all unauthorized access. It includes their name, address, phone number, bank details, credit card or debit card details. These data are used by the website to process the order and timely delivery of the products.

These details are asked so that the payment can be processed easily and the products can be shipped in a short time. We do this to verify the shipping and financial credentials of the customers and to ensure a seamless and hassle-free shopping experience for them. 

The customers only receive confirmation emails from us after successful order placement of the products. They may get newsletters and promo emails of product releases but they can unsubscribe if they don’t want any emails from the website’s end.